Agenda

GIRT 2019 – PROGRAM OUTLINE

FRIDAY, APRIL 5, 2019

7:00-7:45 am
REGISTRATION, BREAKFAST, EXHIBITS OPEN

7:45-8:00 am
WELCOME & PROGRAM REVIEW

8:00-10:00 am
OPTIMIZING OFFICE VISITS: EFFICIENT INTERVIEWS, PATIENT SATISFACTION, AND MUTUALLY AGREED UPON TREATMENT PLANS
Dan O’Connell 

  • GI providers practice with high levels of diagnostic and technical skill. However, they are often left on their own to figure out how to best interact with patients and families in ways that assure that these skills will be appreciated, and useful and efficiently applied. In this session, we will review some key interaction skills, and we will demonstrate how these skills can be used in GI encounters.

10:00-10:30 am
REFRESHMENT BREAK & EXHIBITS

10:30-11:00 am
OPTIMIZING OFFICE VISITS (CONTINUED)
Dan O’Connell

11:00-12:00 pm
KEYNOTE ADDRESS
HEALTH CARE REFORM – PAST, PRESENT, AND FUTURE
Senator Patti Murray (invited)

12:00-1:00 pm
LUNCH & EXHIBITS

1:00-2:00 pm
GI PRACTICE ROUNDTABLE – STRATEGIC ISSUES
Moderator: Tom Deas
Panelists: Jim Leavitt, Jim Weber, Scott Ketover, NN

  • The discussion topics for this session will be determined by GIRT conference participants! Registered attendees will receive an invitation to submit their most pressing strategic issues for consideration. Topics to be discussed might include new GI practice models, how to structure local partnerships, how to best create a practice infrastructure and culture that supports change, and many more. GIRT participants will decide!

2:00-2:25 pm
A WORD FROM OUR PARTNERS

2:25-3:00 pm
NAVIGATING THE DIFFICULT PATIENT ENCOUNTER
Dan O’Connell

  • Research suggests that most medical providers find 10-15% of their interactions with patients and families to be more difficult than they prefer. Patients come to these encounters with information and preferences they have gathered outside the GI provider’s office, and it is not uncommon for patients, family and providers to have different expectations for success. Finally, all participants in these clinic encounters often need to be flexible to reach a mutually agreed upon plan for next steps. But how do they establish the boundaries of these “negotiations”? – In this session, we will examine difficult interactions, how to diagnose why an interaction is going wrong and how best to respond to get it moving constructively again. We will look at a model of “principled negotiation” as a way for providers to more efficiently work out mutually agreed upon plans in these situations that are consistent with care that is safe, effective and unlikely to result in more harm than good.

3:00-3:30 pm
REFRESHMENT BREAK & EXHIBITS

3:30-5:00 pm
NAVIGATING THE DIFFICULT PATIENT ENCOUNTER (CONTINUED)
Dan O’Connell

5:00 pm
ADJOURN DAY #1

5:00-6:30 pm
NETWORKING RECEPTION WITH LIVE MUSIC
Gastroenterologist Dr. David Gilbert and the “AIN’T NO HEAVEN SEVEN”           

SATURDAY, APRIL 6, 2019

7:45-8:00 am
ANNOUNCEMENTS, DAY #2 

8:00-9:30 am
PSYCHOLOGICAL INSIGHTS ON PRACTICE CHALLENGES: INTERPERSONAL CONFLICT, DISRUPTIVE BEHAVIOR, IMPLICATIONS OF INCENTIVES, NEW PARTNER INTEGRATION, REEVALUATING A CAREER PATH, AND MORE
Dan O’Connell
Moderator: Tom Deas & Klaus Mergener 

  • O’Connell has spent the majority of his career coaching and advising medical practitioners and practice staff on a large variety of critically important interpersonal issues, including how to optimize patient-provider, physician-staff, and physician-physician interactions, how to conduct efficient and effective negotiations, how to make important practice decisions in the face of uncertainty, and many more. – This session will allow for an in-depth conversation in ‘question and answer’ format about any and all interpersonal aspects and ‘human elements’ of GI practice. GIRT participants are encouraged to bring their own practice conundrums and Dr. O’Connell will address them together with other audience members.

9:30-10:00 am
A WORD FROM OUR PARTNERS 

10:00-10:30 am
REFRESHMENT BREAK & EXHIBITS

10:30-12:00 pm
GI PRACTICE ROUNDTABLE – OPERATIONAL ISSUES
Moderator: Glenn Littenberg
Panelists: Reed Hogan, Ralph Katsman, Steve Morris, NN

  • The discussion topics for this session will be determined by GIRT conference participants! Registered attendees will receive an invitation to submit their most pressing operational issues for consideration. Topics to be discussed might include identifying opportunities to further increase efficiencies and cut costs, comparing notes on MACRA/MIPS implementation and associated costs/bonus payments, new opportunities for ancillary services, recruitment and retirement planning, efficient hospital coverage, and many more. GIRT participants decide!

12:00-1:00 pm
LUNCH & LAST CHANCE TO VISIT EXHIBITS

1:00-2:00 pm
AND ONE MORE TIP FOR THE ROAD – Q&A AND CONFERENCE WRAP-UP
Moderator: Klaus Mergener
GIRT Audience and Faculty